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A doctor came to one of our coaching calls frustrated. He was diagnosing aligner cases. He just couldn't close them. So one of our mentors asked him to walk through a consult, start to finish. Exactly how he'd say it to a patient. Four cavities. A crown with some recurrent decay. Wear. Recession. Then, finally, aligners. By the time he got to aligners, the patient's head was spinning. And an overwhelmed patient doesn't choose the most important thing. They choose nothing. His clinical exam...
Your hygienist says she doesn't have time to scan. Between X-rays, perio charting and the cleaning itself, where is she supposed to fit it in? One of our mentors heard the same thing. So she grabbed a stopwatch. A scan took her assistant about 70 seconds. X-rays took two and a half minutes. Time was never the problem. Buy-in was. So she stopped asking and started a game. A whiteboard went up in the back. Names down the side. Days of the week across the top. Every day, each person wrote down...
Happy Halloween. Here's the scariest aligner story I heard this month. An orthodontist on our team had what looked like the perfect patient. She walked in asking for aligners. Nobody had to sell her. She's a doctor herself. Meticulous. Committed. Lower arch only. Ten steps. Easy case. Five, maybe six months. Three months in, she came back for a check. "Which aligner are you on?" "Number seven. I've been in it for two weeks." The ortho pulled the aligner out and read the number. It was number...